LMT Onsrud LP General Conditions of Sale
Prices & Terms - All prices and terms are subject to change without notice. All
orders are subject to acceptance at Onsrud Cutter.
GUARANTEE
- Our products are guaranteed against defects in material and quality of
manufacture when used in the proper manner. Current Onsrud Cutter catalogs and
publications identify proper usage and routing procedures. Our technical
support staff will assist in further problem identification and make a
determination of the best course of action. If tools are returned and found to
be defective, we will repair or replace the tools. Continued tool breakage
caused by improper tool usage without the knowledge of Onsrud Cutter’s
technical staff is not a condition for return and replacement of such
tools.
RETURN GOODS POLICY - LMT Onsrud LP will accept returned goods only under the
following conditions:
a.
b The tool is a current
catalog item in new and saleable condition. Cutting tools that have been
re-sharpened or modified in any way are not returnable under any
circumstances.
b.
b Written consent has been granted by LMT Onsrud LP. A RGA
number will be issued and should be visible on the exterior of the returned
package. The tools are to be packed carefully.
c.
b Transportation charges must be prepaid.
d.
b A 15% restocking charge, or two for one (2 for 1) offsetting
order, will be applied on all merchandise ordered in error or returned for
credit. This also applies to multiple back orders. It is the sole
responsibility of the distributor to cancel unwanted back order
items.
e.
b Tools returned for inventory adjustment:
1.
Must have been purchased within the last 12 month period and be made to the
latest OC print revision level.
2. Must
be accompanied by a one for one (1 for 1) offsetting order.
f.
b Credit on returned goods will be based on original invoice
less re-stocking charges, if applicable. If original invoice is unobtainable,
credit will be based on lowest current promotional prices. To ensure proper
accounting, do not reduce another invoice amount before you have received in
writing a credit notice.
CANCELLATION - Standard tool orders may be cancelled without charge prior to
shipment. Orders cancelled after shipment will be subject to a 15% restocking
charge and all shipping charges. Custom tool orders cancelled will be assessed
an in-process charge based on the status of the order and expenses incurred by
LMT Onsrud LP at the time of cancellation. If custom tool has been completed,
the tool will be shipped and the price quoted will be billed.
NOTE -
Return of Onsrud Cutter products under conditions other than those described
previously, or without specific authorization, will not be
credited. |
